#AskVentra Backfires On Twitter

If you live in Chicago you probably have a pretty strong opinion about Ventra. And if you use Twitter, you probably broadcast that opinion during the #AskVentra Q&A on Twitter this week.

Ventra has hit a few snags since taking over the payment system for Chicago’s public transportation. In a nutshell, Ventra cards don’t work. OK, they work but they don’t work well and many Chicagoans had a hard time seeing why the city decided to put Ventra in charge when a perfectly good system was already in place.

There’s been plenty of moaning on online forums but yesterday the city of Chicago got the chance to speak to Ventra directly. It didn’t go well.

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Now, I live in Chicago but I don’t really have an opinion about Ventra. Why? Well, I still haven’t received my card. So, I guess it’s time to #AskVentra a question. Can I please have my card now?