SEGA’s Pass Network has been hacked by a party or parties unknown, although a message on the SEGA Pass website has cited “improvements” as the reason for the outage:
SEGA Pass is going through some improvements so is currently unavailable for new members to join or existing members to modify their details including resetting passwords.
We hope to be back up and running very soon.
Thank you for your paitence [sic]
News of the hack was disseminated to users via an email, and while payment information has not been compromised, users are advised to keep an eye out for unauthorized logins on other sites if they use the same username/password combo. Full text of the email, below:
“As you may be aware, the SEGA Pass system has been offline since yesterday, Thursday 16 June.
Over the last 24 hours we have identified that unauthorised entry was gained to our SEGA Pass database.
We immediately took the appropriate action to protect our consumers’ data and isolate the location of the breach. We have launched an investigation into the extent of the breach of our public systems.
We have identified that a subset of SEGA Pass members emails addresses, dates of birth and encrypted passwords were obtained. To stress, none of the passwords obtained were stored in plain text.
Please note that no personal payment information was stored by SEGA as we use external payment providers, meaning your payment details were not at risk from this intrusion.
If you use the same login information for other websites and/or services as you do for SEGA Pass, you should change that information immediately.
We have also reset your password and all access to SEGA Pass has been temporarily suspended.
Additionally we recommend you please take extra caution if you should receive suspicious emails that ask for personal or sensitive information.
Therefore please do not attempt to login to SEGA Pass at present, we will communicate when the service becomes available.
We sincerely apologise for this incident and regret any inconvenience caused.”
Have you been affected in the recent spate of gaming hacks?