Finding the right social media monitoring tool is like searching for the best car, and today G2 Crowd released its special Grid “mentioning” the greats.
G2 Crowd is known for business software reviews, and the Grid sorts the top services based on four different criteria:
-Contenders
-Leaders
-Niche
-High Performers
You can scroll over a provider to see its rating, and to the left of the Grid, you can sort by “Satisfaction” or “# of ratings,” among others.
Here are the top eight social media monitoring tools based on satisfaction:
-Brandwatch
-Synthesio
-mention
-Crimson Hexagon
-Radian 6
-NetBase
-Meltwater Buzz
-Sysomos
While Radian6 currently has the most ratings of any service, it has an average rating of 3 1/2 stars, giving it a position in fifth place.
From G2 Crowd:
“Users of the eight social media monitoring products on the Grid℠ report that they fully implemented the product they use in less than one month on average, ranging from less than a day for Crimson Hexagon and mention to 1.3 months for NetBase. Users also say they achieve ROI from the product they use in an average of 8 months.”
The software review site also published a premium guide today that dives into significantly more detail, and can be purchased here.
To learn more about the top social media monitoring tools, you can check out the interactive graph below.
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