Martha Stewart broke her iPad and then took to Twitter where she relentlessly engaged with the company over her idea for same-day fixes and unbreakable glass.
The entire scenario started innocently enough, Martha tweeted that she dropped her iPad on the ground and shattered two corners on the tablet. She then told her 2.8 million followers that she spoke with an Apple Care representative on the phone and the issue was being handled.
Apparently Stewart was confused about Apple’s repair policies and after getting off the phone she told everyone that an Apple representative was going to swing buy and pick up her device. As Apple users are well aware there is no same-day pickup service available for Apple products. Customers either ship their tablet to Apple or bring it in to an authorized repair store.
After Stewart realized her mistake she sent out a bunch of tweets aimed at making Apple change its policies.
How Apple Can Fix Its Repair Service
Maybe I have had a good entrepreneurial idea? Apple Now? Like same day delivery from Amazon? I think I am on to something. Same day fixit!!!
— Martha Stewart (@MarthaStewart) September 26, 2013
//
Martha Admits She Was Just Angry
So is it time to put out the fires and admit I was just pissed off at the fact my precious ipad shattered and I wanted to make light of it??
— Martha Stewart (@MarthaStewart) September 26, 2013
Stewart Gets Angry Again At Apple’s Public Relations Team
i cannot believe that Apple Public Relations is mad at me for tweeting about my Ipad and how to get it fixed! steve jobs gave it to me!
— Martha Stewart (@MarthaStewart) September 27, 2013
Complains About Twitter’s 140 Character Limit That Muddled Her Message
i wish i could explain everything here on twitter about the broken IPad, the stolen IPhone, the silly joke about repairs and my frustration! — Martha Stewart (@MarthaStewart) September 27, 2013
Martha Stewart Is Upset That iPad Glass Can Cut People
Let’s now talk turkey: Ipads addictive,awesome,expensive. Glass should /could be unbreakable. That the iPad works with cracked corners-great — Martha Stewart (@MarthaStewart) September 27, 2013
But the cracked glass is sharp and can cut. I was just upset that I(someone)was clumsy and let the iPad fall out of the car. To fix is time
— Martha Stewart (@MarthaStewart) September 27, 2013
So to sum up her anger, Martha Stewart is angry that glass can cut people and that Apple doesn’t show up at a customers home to offer same-day repairs.
0 Comments