Be cautious the next time you request an Uber … drivers could bill you a $150 vomit clean up fee.
It’s called “vomit fraud,” a scam frequently decried in social networks yet is still transpiring around the globe.
What is vomit fraud though? It’s when passengers summon Uber cars, which deliver them to their destination. However soon after the passenger gets a note from Uber reporting an “adjustment” in the bill and an extra charge that ranges from $80 to $150, depending on the driver’s degree of deviousness.
The passenger, oblivious of what is happening, attempts to contact Uber. Though, the only way to do that is via a “help” button on the business’ app or internet page.
The initial reply’s typically along the lines: “I understand that it can be disconcerting to receive adjustments to the tariff after your trip ended … In this case, your driver notified us that during your trip there was an incident in the vehicle and therefore a cleanup fee of $150 was added.”
The message is followed by photographs of the supposed incident — vomit in the vehicle. The Uber driver had sent the pictures to the company, which deemed them ‘sufficient evidence’ to incorporate the cleanup charge in the bill.
Uber policy is to charge $80 if a passenger vomits or spills a drink on the seats or any surface problematic to clean. Yet the charge can spike to $150 in cases of “significant quantities of body fluids (urine, blood or vomit) in the interior of the vehicle.”
Uber says the extra fees recompenses the drivers for the money and time they spend cleaning their vehicles.
Uber reportedly stated that it is “actively looking into reports where fraud may be detected and will take appropriate actions on those accounts.”