Shippers UPS and FedEx are blowing up social media this week — and not in a good way, alas.
It seems all your last minute, sent from my iPad purchases overwhelmed the guys in brown, and as promised packages failed to arrive, the social web went wild ragging on UPS and FedEx for dicking everyone over on Christmas.
Across Twitter, individual revelers are posting 140 character tales of woe, and “arrives by December 24” appeared to be somewhat of a Great Pumpkin situation in 2013:
— STACEYdanger (@STACEYdanger) December 26, 2013
Some had at least partially pleasant experiences:
— Jonathan Bradshaw (@JonBradshaw) December 26, 2013
Others were beyond frustrated:
— Oenotrian (@Oenotrian) December 26, 2013
Today consists of more correspondence with @UPS after the “overnight” delivery was still not delivered with the rest of packages.
— Jacob Harvey (@Vagari) December 26, 2013
Customers bristled at the “procrastination” excuse lobbed by package services like UPS:
— Michelle F. (@MochaAlmondFudg) December 26, 2013
Not everyone was totally pissed, though:
— Kristina Halvorson (@halvorson) December 25, 2013
Even the shipper itself joined the fray:
[SERVICE UPDATE] We experienced heavy holiday volume making every effort to get packages to their destination: https://t.co/i2tlqsedMr
— UPS (@UPS) December 26, 2013
Were you part of the UPS Twitter complaint army this year, or did all your stuff arrive on time?